Website Privacy Policy

Last Updated: August 18, 2026

Promise Direct Primary Care respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, and disclosed when you visit our website or submit information through our website.

Information You Provide to Us

We may collect personal information that you voluntarily provide through forms on this website, including information such as your:

  • Name
  • Date of birth
  • Email address
  • Phone number
  • Other information you choose to provide

We use this information to respond to inquiries, communicate with you, and, when applicable, establish or manage your information within our practice systems.

Please do not use website forms to submit medical information, including symptoms, diagnoses, medications, treatment information, or other sensitive health information. If you need to communicate with our office regarding medical care, please contact the practice through the appropriate patient communication method.

Information Collected Automatically

When you visit our website, our website hosting provider and other technology providers necessary to operate and secure the website may automatically process certain technical information. This may include your IP address, browser or device information, the pages or resources requested, and the date and time of your visit.

This information may be used for purposes such as operating, maintaining, troubleshooting, and securing the website.

Cookies and Similar Technologies

Our website and the services necessary to operate it may use cookies or similar technologies for essential website functionality, security, and performance.

We do not use website information for targeted advertising.

How We Use Information

Information collected through this website may be used to:

  • Respond to your questions or requests
  • Contact you regarding your inquiry
  • Establish or maintain information needed by the practice
  • Operate, maintain, troubleshoot, and secure the website
  • Prevent spam, fraud, abuse, or other security threats
  • Comply with applicable legal obligations

Service Providers

We may use third-party service providers to help operate our website and business, such as website hosting, website security, email, and other technology providers.

These providers may process information as necessary to provide their services to us. We do not sell personal information collected through this website.

Data Security

We take reasonable measures designed to protect the information submitted through our website. However, no website, email system, or method of electronic transmission or storage can be guaranteed to be completely secure.

For this reason, please do not submit sensitive medical information through the website’s general inquiry forms.

Links to Other Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact Promise Direct Primary Care using the contact information provided on our website.